The protection of our patients and staff is our number one Core Value and highest priority. As a result of the COVID-19 crisis, effective 03/23/2020 we will be moving to a temporarily restricted schedule to accommodate our patients with urgent eye care issues.
Urgent eye care includes the following: * Sudden Loss of Vision * Sudden Change in Vision * Eye Injury * Eye Infection * Sudden Onset of light flashes or floaters
It is IMPORTANT that all patients do not utilize urgent care facilities for any eye care matters as there is a risk of overloading the system due to the escalating COVID-19 pandemic. Watch this space for updates as we will soon be providing our patients with online access to our optometrists for advice and guidance for those experiencing an urgent eye care problem.
Our temporary office hours are by appointment only to restrict the number of people in our office at any given time. Our hours will change to the following until further notice:
Mondays: 9:00AM – 1:00PM
Thursdays: 1:00PM – 5:00PM
Tuesdays: 1:00PM – 5:00PM
Fridays: 9:00AM – 1:00PM
Our telephones will continue to be answered during these office hours. Outside of these hours, please call at 403-851-2020 (Cochrane office) or 403-286-0888 (Calgary office) and leave a message. Messages will be checked frequently and we will respond to your inquiry as soon as possible. You may also email us at [email protected] or [email protected]
Contact lens orders may be placed by leaving a voicemail message or sending us an email.
Until further notice we are suspending the following eye care services:
Routine Eye Examinations * Eye Glass and Contact Lens Prescription Checks * Eye Wear Selection, Adjustment and Repair
Thank you for your understanding and cooperation as we all navigate this challenging situation.